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logout issue Rzone

Scheduled Pinned Locked Moved Ask Definedge Team (Subject related)
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  • S Offline
    S Offline
    Somu R

    Pro User

    wrote on last edited by
    #1

    Hello Prashant
    This is a request if we can allocate log out time or idle time in rzone its frequenly getting logout from the screen even if 10-15 mins you are not hovering your mouse , this is really sometimes irritating and all the page setting goes away & we have to do the setting once again this is happening frequently with me the same was discussed with the cust executive last week not sure whether it was conveyed to you or this issue was addressed properly ,
    I kindly request the team if its possible to stay active in the screen with the same set up without getting frequently logged out .
    Thanks In Advance
    Thanks

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    1
  • T Offline
    T Offline
    Tapas Sarkar
    wrote on last edited by
    #2

    I'm facing the same issue and technical team hasn't been helpful to resolve !

    1 Reply Last reply
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  • S Offline
    S Offline
    Sachin Govande
    wrote on last edited by
    #3

    Yes.. It is very much required...u will have to scan all again otherwise

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    0
  • S Offline
    S Offline
    Shankar Tiwary
    wrote on last edited by
    #4

    @Definedge Plz look into this issue. This is causing lot of inconvenience.

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  • S Offline
    S Offline
    Shankar Tiwary
    wrote on last edited by
    #5

    @Definedge Plz look into this issue. This is causing lot of inconvenience.

    1 Reply Last reply
    0
  • N Offline
    N Offline
    Nilesh Desai
    wrote on last edited by
    #6

    Yes, this is a much-needed option, especially during market hours..

    1 Reply Last reply
    1
  • A Offline
    A Offline
    Abhinav Pamneja
    wrote on last edited by
    #7

    @Definedge PLEASE RESOLVE IT ON A PRIORITY BASIS.

    1 Reply Last reply
    0
  • N Offline
    N Offline
    Nilesh Desai
    wrote on last edited by
    #8

    Hi @Definedge is anyone looking into this??.. its getting very irritating. i faced a logout issue within 2-3 minutes..

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    0
  • S Offline
    S Offline
    Somu R

    Pro User

    wrote on last edited by
    #9

    @Definedge not got any reply from the team

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    0
  • A Offline
    A Offline
    Alok Kumar
    wrote on last edited by
    #10

    i am also facing same problem, always logout

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    0
  • A admin moved this topic from Ask Prashant
  • S Offline
    S Offline
    Somu R

    Pro User

    wrote on last edited by
    #11

    @Definedge HI team any updates on this issue

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  • Prashant Shah Offline
    prashant.shah26@gmail.comP Offline
    Prashant Shah
    wrote on last edited by
    #12

    Are you guys still facing the issue? Please let me know.

    Regards,
    Prashant

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    0
  • S Offline
    S Offline
    Somu R

    Pro User

    wrote on last edited by
    #13

    sure will keep monitoring thanks for your response

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  • S Offline
    S Offline
    Somu R

    Pro User

    wrote on last edited by
    #14

    Screenshot 2025-08-21 112745.png
    Its still getting log out in just 15-20 mins

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  • M Offline
    M Offline
    Mrinal Kanti Mondal

    Pro User

    wrote on last edited by
    #15

    You can try click on go back tab your browser

    1 Reply Last reply
    0


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