Repeated display of warning message regarding F&O Trades
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When I open Zone Web i.e. https://zone.definedgesecurities.com/, it shows a message box and asks me to acknowledge and confirm that I am fully aware of F&O instruments and challenges posed by them. In case of Zone Web it gets displayed once in a day but in case of Zone Mobile App, it gets displayed every time I logged in (after it gets timed out), and I have to acknowledge this message.
In this context, I have two suggestions:- This message should not be displayed to those clients who have not subscribed to NSE FNO and BSE FNO segments. (I have not subscribed)
- Like Zone web, Zone Mobile should also follow Zone web’s logic of displaying the message once in a day.
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@Prasiddh-Shroff
Please comment/respond. -
@Rajendra Manke Sir, as per compliance requirements, we need to show this pop-up every time you log in.
On Zone web, the login session stays active until you close the browser, so it feels like the pop-up appears only once in a day. In the Zone mobile app, we cannot save the login session. After a period of inactivity, the app logs out automatically. When you open the app again, it is treated as a fresh login, which is why the pop-up shows up again.
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You have not responded my first suggestion.
Please refer the last line of clarification no. 2 of the NSE Circular, https://archives.nseindia.com/content/circulars/INSP57111.pdf which clearly says that the pop up message is not applicable to those clients who are registered only for Equity segment
Please check.