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Web Terminal Extremely Slow

Scheduled Pinned Locked Moved Suggestions & Feedback
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  • A Offline
    A Offline
    Trade AND Invest

    Pro User

    wrote on last edited by
    #1

    Dear Definedge Team

    Observed, your Web Trading Terminal is Extremely Slow today.
    Lot of time take to open order window. Even for new chart opening. May be due to expiry. But It needs drastic improvement.

    Observed, all your trading platforms are modified from existing Analysis platforms (Barring Mobile App, which we use in case of move only). So UI is not one of the best. Even to go to order Book we need 2/3 clicks. Even for Desktop terminal, if we place order, Confirmation window appears, which we need to close by clicking OK. it is time consuming.
    If we just enter order and wait to confirm,we can not click on other part of the terminal like getting Quotes.

    Need to spend some time in improvement of this.

    Analysis part is great. There you are at pole position (No One is going to catch you soon/overnight), so you can spare some time on this part.

    Just my suggestion, as I could not place order for 20 mins in terminal, so decided to spent 10/15 min more in writing this.

    Hope you take this positively, it will benefit to all your users.

    Best of Luck.
    Regards

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  • Prashant Shah Offline
    prashant.shah26@gmail.comP Offline
    Prashant Shah
    wrote on last edited by
    #2

    Hi, thank you for your suggestions. They are very helpful. We will definitely work on them. We are already working on order windows. Just to inform, the desktop order confirmation can be switched off.
    Settings -> Trading Prefernces -> Order confirmation -> False

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