Unable to scan charts on Tradepoint desktop

[deve_n@hotmail.com]

Hi,

I am unable to scan ratio charts on Trade point desktop.

The scan is starting but its not finishing only and I just have to keep waiting ...

Pls look into this.

Thx,
Deven

[neha.pandey@definedge.com]

Hope someone from our support team got in touch with you.