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Difference in ratio charts across platforms

Scheduled Pinned Locked Moved Ask Definedge Team (Subject related)
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  • B Offline
    B Offline
    BK
    wrote on last edited by
    #1

    Hi

    Why is there a difference in price scales while viewing ratio charts on Zone web vs Tradepoint. Refer to screenshots below , see highlighted
    How to do I get the detailed price scale on Tradepoint
    6ed32d05-1097-4bc0-b490-4e7eadd02136-image.png

    5a0861f2-030c-431f-b674-12b59e87eeba-image.png

    1 Reply Last reply
    0
  • Neha Pandey Offline
    neha.pandey@definedge.comN Offline
    Neha Pandey

    Definedge

    wrote on last edited by
    #2

    Both the charts on Zone Web and Tradepoint ultimately display the same levels. The difference you are noticing is due to a scaling issue. We have reported this to our technical team, and they are looking into it.

    B 1 Reply Last reply
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  • G Offline
    G Offline
    Sachchida Nand Gupta

    Pro User

    wrote on last edited by
    #3

    Does the price on Renko chart zone web lags behind the real time data for MCX. I have noticed it is not going real time or I am missing something.

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  • Neha Pandey Offline
    neha.pandey@definedge.comN Offline
    Neha Pandey

    Definedge

    wrote on last edited by [email protected]
    #4

    @Sachchida-Nand-Gupta Please share your contact number via DM to assist you better and let us know your preferred time to connect.

    1 Reply Last reply
    0
  • B Offline
    B Offline
    BK
    replied to Neha Pandey on last edited by
    #5

    @Neha Pandey Hi Neha, thanks for your reply & acknowledging the issue. Is there an ETA for the fix?

    1 Reply Last reply
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