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Chart mismatch in mobile vs zone web desktop

Scheduled Pinned Locked Moved Ask Definedge Team (Subject related)
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  • S Offline
    S Offline
    Akash
    wrote on last edited by
    #1

    Hi Team,

    I have seen many times that in mobile the chart shows different than zone web. For example,

    TATACHEM 30-Sep-2025 CE 950

    If you look at the date 09/09/2025, the D smart is bullish in zone web desktop but if you look at the same chart in mobile, the d smart is bearish. This is very problematic as we miss many opportunity or exit early if we check the chart from the phone to place GTT for sell

    Please check the snapshots for reference.

    36c14d8e-f4f5-462d-8a3c-2513f2efb3c9-image.png

    a45dc97f-07ff-4d41-88f6-026f73a9db5d-image.png

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  • S Offline
    S Offline
    Akash
    wrote on last edited by
    #2

    @Definedge any updates on this?

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  • V Offline
    V Offline
    Vishal Ambhore
    wrote on last edited by
    #3

    What is your d smart setting on mobile ?

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  • S Offline
    S Offline
    Akash
    wrote on last edited by
    #4

    The dsmart settings are same on both. using default ones in both.
    Also if you see in the mobile, candles counts are also less compared to the zoneweb and I doubt that coz of that the issue occurred.

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  • Definedge Offline
    DefinedgeD Offline
    Definedge
    wrote on last edited by
    #5

    Kindly allow us some time, we are looking into this.
    We will get back to you with an update at the earliest.

    Definedge

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